A BROADSTAIRS couple are outraged at the lack of police action after they reported their car had been wrecked outside their home.
Martin Webber, 69, and his wife Helen, 67, were woken at 11pm on Good Friday by the sound of their car alarm.
Mr Webber went outside his Kingsgate Avenue home to find all of the windows of his Volvo 580 had been smashed, amounting to more than £2,000 of damage.
He called the police and was told a patrol car would be with him within the hour.
No car arrived and Mr Webber phoned a further three times, and says each time he was assured someone would come.
In desperation, he went to Margate Police Station at 2.15am but was turned away.
When he got home he made a further eight calls to the police. An officer finally arrived at 7.45am on Saturday.
Mr Webber, who has lived in Kingsgate with his wife for more than 20 years, said: "My wife and I are sure this was a deliberate act of aggression and intimidation and were immensely worried and frightened. I immediately telephoned the police and was told that a patrol car would be with me within the hour.
"Eventually, after a long, sleepless and very anxious night and after numerous fruitless pleas and telephone calls, a police officer came to our house at 7.45am on Saturday April 19 – more than eight hours after my first telephone call.
"I have never, until now, needed to call the police but I had always thought that help and assistance would be available if needed. I am profoundly shocked to discover that, in fact, help and assistance is not available when needed.
"I regard this as grossly unsatisfactory. I believe that I am entitled to the help and protection of the police at all times and that I have been very seriously betrayed and abandoned by them."
But Kent Police says there were high-priority incidents being dealt with at the time of Mr Webber's calls.
A spokesman said: "Kent Police was called around 11.20pm but was unable to send a patrol immediately as officers were dealing with incidents where life was at risk, including a high-risk missing person and domestic violence.
"The victim went to the police station during the early hours of the following morning when it was closed to the public and there was no one available to deal with his enquiry.
"Police have carried out house-to-house enquiries and would like to hear from anyone who witnessed the damage being caused or has any information."
If anyone has information contact PC Lucy Hazelden on 101 quoting crime report ZY/12482/14 or anonymously contact Kent Crimestoppers on 0800 555 111.